Frequently Asked Questions (FAQ)

List of common questions people have...

I'm selling my vehicle

Step 1:
Do you know your vehicle value? Have a look at our car price guide or ask for an evaluation of your vehicle by an expert on the 606 4112 | 606 4513 | 57572118.

Step 2:
Find a potential buyer by posting an ad on mycar.mu for FREE.
You will need a few information about your vehicle (make, model, mileage, age…) so don't forget to have your horse power, at least a picture of your vehicle before doing the process of selling on mycar.mu
Did you know you have more chances of selling your car if you put some pictures?

Step 3:
Obtain a deed of sale here.
Obtain a 'Certificat de gage' from the NTA (Rs 50) to certify that your vehicle is not burdened with a lien, call 202 2800.

Step 4:
Find a new vehicle on mycar.mu

I'm buying a new vehicle

Step 1:
Choose a vehicle you like and within your budget. You can try our tool: See what can I buy with my budget to help you find vehicles matching your budget or repayment capacity on the mycar.mu listing.

Step 2:
Ask for a quote with an insurance company and choose the plan matching your needs.

Step 3:
Ask for a lease if needed.


I'm buying a pre-owned vehicle

Step 1:
Have a look at the vehicles available on mycar.mu

Step 2:
Before buying a vehicle, always check the actual condition of the vehicle, if it's still under warranty and what is covered.

Step 3:
Ask for a quote with an insurance company and choose the plan matching your needs.

Step 4: Transfer of ownership
The previous owner should provide you with the registration book, 2 originals of the deed of sale and a 'Certificat de Gage' obtained from the NTA.
The deed of sale should be registered at the Registrar General's Department within 15 days of the sale transaction.
You should call at the NTA with:

  • the original deed of sale duly registered + 1 photocopy of the same document; and
  • a valid insurance certificate on your name.

The vehicle will be transferred to your name after you have paid the specified fee.

Step 5: Vehicle Examination
Vehicles older than 7 years (except autocycles), must undergo examination to be certified fit for the road. You need to get a fitness certificate from the seller (if still valid) or by doing a fitness test.
Documents to be produced during examination of motor vehicles:

  • Registration book.
  • Insurance certificate.
  • Licence attached to the vehicle, if any.
  • Removal permit or TP if vehicle is unlicensed.

Once your vehicle has been examined and found fit to be on the road, you will be issued with a test certificate or certificate of fitness as the case may be for the vehicle.

Step 6: Payment of Motor Vehicle Licence
Now that you have the registration book of the vehicle, a valid insurance certificate and a fitness certificate (if applicable), you can pay the motor vehicle licence for your vehicle at the NTA.
You can pay the motor vehicle licence for your vehicle at the NTA Head Office in Cassis. Payment for private vehicles (without any other licence attached) may also be effected at the NTA Vehicle Examination Centre (VEC) in Forest Side;
District Cash Offices in Rose Hill, Mapou, Curepipe, Centre de Flacq, Mahebourg, Souillac, Bambous, Pamplemousses and Moka.
For securing a motor vehicle licence, you have to produce the following documents:

  • The registration book of the vehicle.
  • A valid insurance certificate.
  • A test certificate (fitness) if the vehicle is a private car or motorcycle above 7 years.

New vehicles Personalised Plate

If you're buying a new vehicle, you can reserve a personalized number from the running series registration mark (you will only be able to choose the first four numbers, the month and year of registration will stay the same). Please call at the NTA with your NIC, fill in the reservation form and pay the reservation fee of Rs 2,000.


New, imported or any other vehicle Personalised Plate

You can have a personalised plate allocated to your vehicle from an old registration mark (i.e. a registration mark issued prior to 10 April 1992).

Step 1:
Find a registration number available.
Personalized registration number must consist of one to four numbers; one or two letters except I, O, Q (reserved) followed by 4 numbers.

Step 2:
Log on to www.govmu.org and go to "Application for NTA Specific Registration Mark".

Step 3:
Follow the instructions, note down the tracking number and submit your application.
If you do not received an e-mail, you should call the NTA within 5 days.


Transfer of old registration mark from existing vehicle to another vehicle belonging to the same person

You want to have the old registration mark on your existing vehicle transferred to another vehicle you have purchased or which belongs to you:

  • Call at the NTA with your NIC, fill in the transfer and pay the fee of Rs 3,000 provided that you, as registered owner, have previously paid the fees for the allocation of the old registration mark.

In case the registration mark is for a vehicle in your possession, you will have to bring along your registration book for varying the registration mark.

Pin to top

What is this?
Pin to top is a chargeable option that allows you to appear in the first five search result as soon as the tools has been actived. This option will be active at least during one week, seven days from its activation.
By default, the adverts are sort by the last update. By using this option your ads will be on top of the search and increasing its visibility.
Pre-Owned dealers can also increase their visibility by using this option.

How to subscribe?
You can choose to “Pin to Top” your ads when you will put it on www.mycar.mu for the first time or by editing. If your ads is online, you can subscribe to this option by editing your ad.
This service is available only for vehicles ads.
If you decide to delete your ads before the term, this option shall be valid until the expiring date.

This option will be activated upon receipt of the exact amount package.

To “Pin to top” your vehicle:

  • For 1 week: Rs 500.
  • For 2 weeks: Rs 900.

Payment shall be made:

  • For Bank Transfer: Starting Gate Ltd, Account No. 000442767064 at the Mauritius Commercial Bank Ltd.
    Kindly specify your ad Id (Ref) in the payment details.
  • For Juice Payment: Select Juice Merchant Starting Gate Ltd to the number : 5 757 2118.
    Kindly specify your ad Id (Ref) in the payment details.
  • Make all checks payable to Starting Gate Ltd, The Cubicle - Lot3 | Royal Road | Phoenix | Mauritius.
  • For cash payment, please send the amount to the above address.
    Kindly specify your ads Id (Ref) on the envelope.
  • For any query on your payment please send either an email to [email protected] or call on 606 4112 | 606 4513 | 5757 2118

Starting Gate Ltd
The Cubicle - Lot3 | Royal Road | Phoenix | Mauritius
t: 606 4112 | 606 4513 | 5757 2118
e: [email protected]

Price approved by Bosch Car Service and Official Car Valuator

What is this?
Price Approved By Bosch Car Service and Official Car Valuator is a chargeable option that allows you to show this TAG on your advert.
The tag will appear on your advert if your selling price is less or equal than the valuated price.
This tag will valorize your vehicle and potential buyers will be confident that it will be a fair deal for both.
It will increase your chances to sell your car rapidly.

How to subscribe?
You can choose this option when creating or editing your advert on www.mycar.mu.

This service is available only for car ads.

Upon receipt of the exact amount, you will receive a ticket by email to organise your Rendez Vous at Bosch Bagatelle.
After the assessment of your vehicle, you will receive a certificate By Bosch and Official Assessor with a valued price.
This option will be activated upon receipt of the copy of the certificate by Bosch.

FEE : Rs 1495 incl. VAT

Payment shall be made:

  • For Bank Transfer: Starting Gate Ltd, Account No. 000442767064 at the Mauritius Commercial Bank Ltd.
    Kindly specify your ad Id (Ref) in the payment details.
  • For Juice Payment: Select Juice Merchant Starting Gate Ltd to the number : 5 757 2118.
    Kindly specify your ad Id (Ref) in the payment details.
  • Make all checks payable to Starting Gate Ltd, The Cubicle - Lot3 | Royal Road | Phoenix | Mauritius.
  • For cash payment, please send the amount to the above address.
    Kindly specify your ads Id (Ref) on the envelope.
  • For any query on your payment please send either an email to [email protected] or call us on 606 4112 | 606 4513 | 5757 2118

Starting Gate Ltd
The Cubicle - Lot3 | Royal Road | Phoenix | Mauritius
t: 606 4112 | 606 4513 | 5757 2118
e: [email protected]

Vehicle Sale Fraud

At MyCar.mu, we attach great importance to the quality and reliability of the ads presented, however if in spite our vigilance, fraudsters may post fraudulent online classified advertisements offering vehicles for sale that are not, nor have ever been, in their possession. Scammers unfortunately may use any classified ad websites to trick users into thinking they are dealing with a legitimate contact but it is actually a scammer. Most of the time, it’s extremely difficult to identify these ads - So how can you tell if an online car sale is fake?

Rule of Thumb

  • NEVER pay a RUPEE until you see the vehicle with your own eyes and meet the seller.
  • Confirm through official papers the identity of the owner.
  • Ensure that the person you’re dealing with actually has authority to sell the car and transact the deal.
  • Do not transfer any money to a third party (person not involved in the transaction).
  • If it appears too good to be true, it probably is.

How to Spot A Scam? - Pay attention to these suspicious signs:

  • Images are of a good-looking car with unbelievably good prices.
  • Once contact is established, the ill-intentioned person sends you additional photos along with an explanation for the discounted price and the urgency of the transaction.
  • The seller tries to rush the sale. Resist the pressure. Scammers use high-pressure sales tactics to get you to buy without thinking things through – like iThe seller tries to rush the sale.f you do not take that deal someone else is in the queue.
  • Sellers can’t or won’t meet in person or let you inspect the car. Scammers might have an excuse, like a job transfer, government official deployment, or divorce, illnessThe seller tries to rush the sale. and urgent need for money to pay for medical expenses, for why you can’t see them or the car.
  • Seller is leaving in the next couple of days and need to move the car quickly, so the price has been dropped dramatically.
  • The car is advertised at an attractive price. Inspection isn’t easy, or possible because to make the story more interesting, the seller is often overseas.
  • You may be asked to pay a first sum by "Western Union" or "Money Gram" to reserve the car.
  • The seller tries to rush the sale.
  • Seller is way too accommodative to make you transfer part payment before transferring the vehicle - since the transaction will not go through anyway, the car is phantom!

What to do when you have been scammed?

The important thing is to try to block all transactions as soon as possible. As a first step, contact your bank and block all transactions. With luck and good timing, you may not lose anything.

Report scam to The Mauritian Cybercrime Online Reporting System (MAUCORS) - maucors.govmu.org and/or the Police authorities.

A platform
with exhaustive
information

MyCar.mu is a platform with exhaustive information of all new and used vehicles for sale, and associated products and services, in Mauritius. In a few clicks, you will be able to put your vehicle for sale, and to access a large catalogue of cars, vans, buses, trucks, motorbikes, boats and boat engines with pictures, details, prices, leasing and insurance facilities.